This Level 2 food qualification is aimed at people working
within the hospitality industry where food delivery is a primary
work activity, or for staff that work across a variety of areas
including front of house service, serving customers drinks and food
and showing customer care skills. If you are looking to develop a
career in food and drink service and wish to gain qualifications
and recognition for these skills, this programme is ideal.
Throughout the programme learners will
gain a better understanding of food service hygiene, team working
and food safety in the workplace, as well as full silver service,
cover changes or service sequences, service of hot and cold
beverages accompaniments, napkin folds, customer service.
Framework Structure
Learners will need to achieve the following four NVQ
mandatory units:
- 101 Maintain a safe, hygienic and secure working
environment
- 104 Work effectively as part of a hospitality team
- 201 Give customers a positive impression of yourself and your
organisation (ICS)
- 204 Maintain food safety when storing, holding and serving
food
Learners will also complete the following NVQ optional
units:
- 206 Prepare and clear areas for table service
- 207 Serve food at the table
- 217 Prepare and serve dispensed and instant hot drinks
- 273 Promote additional services or products to customers
(ICS)
- 275 Maintain customer service through effective handover
(ICS)
- 666 Employment rights & responsibilities in the hospitality,
leisure, travel and tourism sector
Funded learners will also complete the
following:
- Technical Certificate:
- Level 2 Award in Hospitality and Catering Principles (Food and
Beverage Service)
- Key Skills (if required):
- Level 1 Application of
Number
- Level 1 Communication
- Personal Learning and Thinking Skills
Programme Length
Apprenticeships typically take between 6-18 months to
complete.
Other Information
Qualification and programmes can be subject to change at any
time.
