This qualification is suitable for sales managers, senior sales
advisors, any head of department who drives a sales team or who
wants to move into sales or club/centre/site management that wants
to know more about leading a sales team. Sales training is a
fundamental part of any sales advisors role in order for them to
deliver a high standard of service and be successful in achieving
their targets.
Learners will be able to choose one of
the following routes:
You will also learn how to lead the team and monitor and
evaluate their performance and understand sales techniques in
greater detail such as objection handling and closing. You will
gain the skills to meet the demands of a sales management role and
deliver with increased confidence and expertise. Both you and your
team will feel more motivated which will have a positive impact on
team performance.
If you want to know more about leading a sales team or
developing the skills within the team such as project management,
motivation techniques and sales team management and assessment this
programme is ideal.
Framework Structure
Learners will need to achieve the following two NVQ
mandatory units:
- 202 Complying with legal, regulatory and ethical requirements in
a sales or marketing role
- 301 Negotiating, handling objections and closing sales
And complete the following eight NVQ optional
units:
- 315 Lead and manage meetings
- 401 Prioritising information for sales planning
- 404 Building and retaining sales relationships
- 402 Monitoring and managing sales team performance
- 303 Obtaining and analysing competitor information
- 308 Developing and implementing sales call plans
- 312 Leading a sales or marketing team
- 314 Manage own professional development within an
organisation
Learners following the 'Call Centre' route will complete
the following 8 NVQ optional units (your mandatory units are the
same as for the generic route).
- 201 Time planning in sales
- 217 Communicate information and knowledge in a call centre
- 302 Obtaining and analysing sales related information
- 303 Obtaining and analysing competitor information
- 304 Buyer behaviour in sales situations
- 308 Developing and implementing sales call plans
- 314 Manage own professional development within an
organisation
- 316 Organise the delivery of reliable customer service in a call
centre
Funded learners will also complete the
following:
- Key Skill Application of Number Level 2
- Key Skill Communication Level 2
- LAO Certificate in Principles of Sales level 3
- Personal Learning and Thinking Skills
Programme Length
Apprenticeships typically take between 6-18 months to
complete.
Other Information
Qualification and programmes can be subject to change at any
time.
