Retail apprenticeship provider

Lifetime Training is an award-winning apprenticeship training provider specialising in retail training for every size of retailer. We work with some of the biggest UK retail brands across to deliver industry-leading apprenticeship programmes that develop skills and confidence of every role.

Apprenticeship programmes can be used to improve team retention and as a way of attracting new talent.

Lifetime’s retail apprenticeships develop extensive customer service knowledge, team-working skills, clear understanding of brand and industry-leading techniques to process payment, monitor stock levels and deal with customer complaints.

Lifetime’s Retail Apprenticeship standards

Lifetime Training offer a range of retail apprenticeships for every member of your team, from shop floor to business support. Develop industry-leading skills and behaviours in Team Members, Team Supervisors, and Retail Managers through an apprenticeship.

Retail apprenticeships
Retailer Apprenticeship Level 2
Retail Team Leader Apprenticeship Level 3
Retail Manager Apprenticeship Level 4

Professional Services and Management
Customer Service Practitioner Level 2
Customer Service Specialist Level 3
Business Administrator Level 3
Team Leader Supervisor Level 3
Operations/Departmental Manager Level 5

Warehouse and Distribution Apprenticeships

Having a streamlined and highly productive team is essential for a warehouse and distribution centre to successfully operate. Our warehouse, supply chain and trade supplier apprenticeship programmes are designed to develop the right behaviours and necessary skills to make sure your workforce are one well-oiled machine.


Visit Warehouse and Distribution page


Retail apprenticeship services

Lifetime Training has years of experience delivering award-winning apprenticeship programmes across the retail sector. We offer a fully managed service, which means expert guidance and support from initial planning to launch and delivery.

Lifetime offer a range of extra-value services included in the training costs. Lifetime create client-branded marketing materials to drive engagement and our free apprenticeship recruitment service is the biggest in the UK for the retail sector.

Apprenticeship programmes can be used to attract new talent as well as upskill and retain your existing team. You can develop industry-leading skills and knowledge in every team member, from entry-level to management.

Retail apprenticeship case studies

Lifetime work with a range of large UK retailers to deliver successful apprenticeship programmes. Read our client testimonials to understand why our apprenticeship programmes are so popular.

smiling woman

We believe people make IKEA unique and the possibility for people to grow, both as individuals and in their professional roles, is important to us. Through working with apprenticeship offer, our apprentices have increased in confidence, taken responsibility for their own development, stepped out of their comfort zones and are embracing a growth mindset. Collaborating and co-creating with Lifetime has been key in building a relevant and meaningful apprenticeship programme.

Deb Wood IKEA Leadership & Competence Leader
Jim Murphy

Since our Apprenticeship programme started in October 2017 we have steadily gained momentum and have recently reached over 100 Apprentices in our Stores. The plan is to reach at least 250 over the next 12 months with further growth expected over the next three years. Apprentices have said that the programme is excellent, with great support from the Lifetime Trainers and the Store Managers. It’s essential to future proof the business with talented, well trained individuals and that’s what the programmes will give us going forward

Jim Murphy Iceland Head of Learning and Development
Claire's accessories employer

Promises are kept to. There’s trust in our relationship. It’s professional, yet flexible. I really feel like Claire’s is Lifetime's only contract. I know it’s not but the service we receive is second to none and I truly feel like we’re getting value for money

Ed Smith Claire's Accessories HR Manager
B&Q logo

Working closely with Lifetime we’ve been able to design a launch process that gives our managers and learners the information they need to set them up for success, empowering our managers to use apprenticeships in the best possible way to develop their colleagues in their stores.

Jo Vincent L & D Apprenticeships Team, B&Q
Jean Ward - Learning and development manager at Hallmark

Apprenticeships are an excellent way to introduce young people in particular, to the hospitality industry and show what an exciting and rewarding industry we work in. Apprentices are fundamental in us being able to grow and develop our own talent from within. Lifetime offer an all-round service for us from helping us to recruit the right candidate to then delivering and supporting the apprentice through their apprenticeship.

Jean Ward Hallmark Group Learning & Development Manager
Aldi logo

The Aldi apprenticeship programme delivered in partnership with Lifetime has added great value to Aldi as an employer. I first-hand have seen the significantly positive impact it has had to our business and stores. Over the past 3 years, I have overseen 14 apprentices that have flourished into competent, qualified and extremely driven managers. We’ve had managers graduate to both Deputy and Assistant Manager, so with up to 40 stores being built in Bathgate region alone over the next years, this programme has provided us with our leaders of tomorrow.

Adam Lynn Store Operations, ALDI

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The Portal

The Portal is a tool for apprenticeship learners and managers to track learner progression and upload evidence.

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FUSE is an online learning community where apprenticeship learners can access resources, and interact with tutors and other learners.

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MyLifeTime is an online learning community where course learners can access resources, and interact with tutors and other learners.

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Apprenticeship Job Boards

The Apprenticeship Job Board - click here to apply for apprenticeship jobs and view your applications. 

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