Lifetime Training awards John Cousins on his commitment to Education & Training in the hospitality industry
Last night, John Cousins of The Food and Beverage Training Company won the Cateys award for Education & Training due to his passion and commitment to the industry.
Fiona Hawkesley, Customer Acquisition Director at Lifetime Training, presented John with his Cateys award, and congratulated him on his achievements:
“John Cousins is an absolute star in the hospitality industry and well known and loved by his peers. His passion for the profession, particularly the front of house skills, and breadth of knowledge on this subject is nothing short of astonishing. It is this very attitude to work he so effortlessly instils in those he trains that needs to be replicated industry-wide; in order to deliver a phenomenal customer experience that drives profits.”
Like John, Lifetime Training recognises that well-trained front of house staff are vital in providing an exceptional guest experience the moment they walk through the door. For more than 17 years Lifetime Training has helped customer facing staff maintain the highest standards of customer service, benefiting businesses of all sizes.
To find out what Lifetime Training can do for your front of house and kitchen staff, visit our Food Services and Hospitality Apprenticeships web page or our hospitality course page.