A New Standard for Lifetime's Hospitality Training Provision

Lifetime Training and employer partner Mitchells & Butlers – one of the largest operators of UK pubs, bars and restaurants – have welcomed the new apprenticeship standards with their first Hospitality Team Member apprentice sign up.

Mitchells & Butlers currently have more than 1594 apprentices on programme and 402 achievers to date. The roll out of the new standards is part of the businesses drive to create 5000 apprenticeships in the next three years.

Julie Proctor, Account Director - Hospitality at Lifetime Training, added:

“This is our first hospitality sector apprenticeship standard start. I applaud Mitchells & Butlers for embracing significant sector change and embarking on a journey that I am sure will pay them back in dividends.”

Paul Capper, Mitchells & Butlers Vocational Learning Manager, commented:

"It's essential we can see the value we are driving through our apprentice scheme and the new apprenticeship standards give us an opportunity to have more transparency about the true ROI it creates. The standards focus on developing knowledge, skills and behaviour and therefore this will only drive greater quality standards within the team and across the wider apprentice network."

Christie Laws (19) joined Mitchells & Butlers’ County Hotel in South Shields as a Front of House Team Member in October 2016. Before this she was at college and spent a year working in a bar at the Stadium of Light. She completed her Level 3 childcare course but rather than heading into a career she was unsure about she decided to take a break from studying and take a job in the industry she was learning to love:

“Becoming an apprentice has meant I get myself to a place where I can forward my career and my earning power! When I was accepted on to the apprentice programme it gave me such a confidence boost and now I am also training as part of the business fast track STAR programme.  I can’t wait to see where this takes me and what the future could hold!”

Christie will be learning about customer interaction, preparing food and beverages and will have the opportunity to build specialist skills in alcoholic beverages. She started her programme on 2nd May.



Take a look at our employer pages to find out more about bespoke Lifetime Training hospitality apprenticeship programmes.

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