Apprenticeship success story: Gary Croyston, Iceland

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"Since continuing with Lifetime I have found the trainer to be very knowledgeable and the training materials such as FUSE far superior"

Client Engagement officer Max Merritt catches up with Iceland apprentice Gary for a brief Q&A on his Leadership and Management apprenticeship.

How long have you been working at Iceland? Since December 2011

What apprenticeship are you studying? Level 4 Leadership and Management

Have you completed any apprenticeships or training courses before? No

What was your education/job outlook prior to starting your course? Education was at school 34 years ago. Job role is Stable.

Why did you choose an apprenticeship route over others? The achievement of completing a higher level of education which I would never have dreamt of, and possibly working towards a distinction.

What has surprised you most about the apprenticeship so far? The content of work required. 

What have you enjoyed? All of it.

What could be improved? Nothing that I have seen at this current time.

Progression: What are your future ambitions? Training? Job/Role? Responsibility? How will it help you get on in work and with your professional development? I would love to get into  training role.

What's the best thing you have learned and how has this helped you in you job role? Active listening, maybe a simple thing but in communication it makes a huge difference in your daily role.

What do you enjoy most about working at Iceland? The family environment, and the freedom to use my skill-set.

What's your favourite department/product/project/job? I really enjoy my current role, but I would love to get into training.

What's your work routine like? Very varied, never a dull moment, which keeps it interesting.

Why did you join us? A family run company with family values.

What makes you stay? The future.

Overall comments: I am excited to be given the opportunity of completing this award, and how it will benefit me personally and in my job role. Also, how it will enable me to help others.


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