COVID –19; What we’re doing to protect our people

Outlined below is how we’re putting safety first, working hard to support our employees, learners and clients during the COVID-19 pandemic.

  • Implemented home working for all employees in line with government guidance
  • Completed the Staying COVID-19 Secure in 2020 checklist
  • Reporting procedures in place if anyone develop symptoms/ are contacted by NHS track and trace
  • Risk assessment process in place for those shielding/ living with someone shielding and vulnerable
  • COVID 19 policy detailing how any current policy/ processes have been adapted or introduced to accommodate meeting government guidance
  • Reminder of mental wellbeing support avenues available
  • Reinforcement of government guidance on public transport use
  • Hygiene practice reminders aligning with current government guidance
  • Employees who are self-isolating are being paid in full for the period of isolation
  • Employees who become ill with COVID-19 are being paid from the first day of absence, regardless of their sick entitlement or waiting days.
  • Introduced temporary, flexible working policy to support parents during the school closures.
  • Introduction of ‘Return to work toolkit ‘- with relevant information to employees on changes to working procedures and health and safety guidance
  • Increased resources on “Lifeline”, Lifetime’s internal health and wellbeing hub
  • Weekly “Keeping in Touch” communications to keep employees connected
  • Introduction of COVID 19 rapid lateral flow tests for office and relevant field based teams

Lifetime Training Group Offices - Additional Measures

  • Hand sanitising stations at all touch points in shared and Lifetime areas
  • Social distancing facilitated in work and shared areas Perspex screens provided between workstations
  • One-way systems in place where possible
  • Increased cleaning and sanitisation in place
  • Passenger lifts operating at reduced capacity/for prioritised users. Stairwells nominated for use where possible.
  • Signage in place within the workplace to indicate social distancing requirements.
  • Clear desk policy implemented at all times to support enhanced cleaning and disinfection measures. All employees allocated a designated workstation. Hot desking suspended until further notice.
  • Advice and rules provided on safe welfare facility use in shared areas
  • Temporary staggered start and finish times for office workers to avoid peak travel times
  • Kitchen facilities (fridge/microwave/tea points) available to employees subject to increased cleaning and disinfection schedule
  • Introduced QR codes to support government track and trace system

Field Teams - Additional Measures

  • Increased contact prior to site visits facilitated to ensure safety of environment for all parties
  • Cleaning materials provided for use on IT equipment and allocated work areas at sites
  • Clear guidelines on use of equipment with learners
  • Clear guidelines on required adjustments to teaching and assessment activities to allow adherence to government guidelines on social distancing
  • Advice provided on safe welfare facility use when at client sites
  • All trainers to use track and trace system where applicable

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