As part of the Sales Apprenticeship you will proactively promote sales, hit centres targets and centre business objectives, achieve your ow productivity and targets, complete incoming and outgoing contacts and book appointments and contribute and attend outreach and inreach events to drive new leads.
Day to Day Responsibilities -
● Proactively promote the consistent application of the Everyone Active sales process.
● Hit your centre’s targets and understand your centre’s business objectives
● Achieve your individual productivity and sales targets to hit your centres targets and to contribute to the ongoing development of sales plans
● Follow the monthly plan to hit your centres targets and to contribute to the ongoing development of sales plans
● Contribute to the marketing of the centre and lead generation through developing ideas and arranging outreach events
● Inspect, monitor and review the sales process to ensure targets are met
● Understand the categories and volumes of membership sales required to achieve your monthly targets given you by your GM/SM
● Follow the monthly plan to hit your centres targets
● Achieve budget across the DD and annual line on an ongoing basis.
● To continuously action the administration of prospecting process on Single Customer View (SCV) and MRM
● You work with Support Hub to ensure that queries are resolved before the cut-off point
● Improve the standards of the facility
● You ensure that each sale follows the Everyone Active membership T&C’s and no offers outside of these are given without authorisation from the RSBM
● You ensure that each day you have a 10 minute meeting with your line manager to plan the day’s activity
● Complete the tasks to ensure the standards of the facility meet company expectations
● Support the centre’s work towards Quest, IiP, ISO 14001, 18001 and other awards
As an apprentice with Everyone Active, you will be studying towards a 12-18 months qualification that will be the Level 2 Customer Service Practitioner Apprenticeship
Desired Skills
Computer and phone skills. Have an understanding of great customer service.
Personal qualities
Outgoing personality with a driven attitude to achieve sales targets and enjoy meeting and talking to customers and members
Qualifications required
None required.
Future prospects
If you are successful you could be employed full time after your apprentice and have opportunities to move up in the business to sales manager and beyond.
Training to be delivered
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
We are called Everyone Active for a reason: we have made it our mission to encourage everyone we come into contact with to participate in at least 30 minutes of moderate physical activity, either in one of our centres or via online training, five times per week.
To help us achieve this mission, we manage over 200 leisure and cultural centres across the UK in partnership with more than 60 different local authorities.
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Employer
(SLM) - Haslemere Leisure Centre
Visit employer websiteAddress
Kings Road
Surrey
Haslemere
GU27 2QT
The map below displays the employer’s location, please check travel times before applying.