Bar and Waiting Apprentice - Cheltenham

As a bar and waiting apprentice, you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

We’re all about rewarding our teams hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
● The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
● Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
● Wage Stream – Access your wage before payday for when life happens.
● Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
● Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
● Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!

As a bar and waiting apprentice, you will...
● Provide customers with a heartfelt and memorable experience each and every time they visit
● Know the menu inside out, offering recommendations to customers.
● Greet, serve food and look after our customers whilst they dine with us.
● Assist the bar in preparing drinks which meets specs and customer expectations.
● Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What your apprenticeship includes
● A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
● A mixture of on and off the job training, including workshops and webinars
● Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
● The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
● A Hospitality Team Member Apprenticeship Qualification once you have completed the 15 month programme

Desired Skills

•Pride in delivering excellent customer service •Good teamwork ethic •Strong communication skills •The ability to work under pressure in a fast paced environment •Organised multitasker •Creativity and imagination for food presentation

Personal qualities

●Passionate about developing your skills in the hospitality sector
●A willingness and desire to learn
●A smart and tidy appearance
●Tact and diplomacy for dealing with demanding customers
●High standards of cleanliness and hygiene
●A flexibility to work weekends and evenings

Qualifications required

No previous qualifications required.

Future prospects

Ongoing training and development

Training to be delivered

Hospitality Team Member Apprenticeship – Food and Beverage Service L2 including Functional Skills in Maths and English

Employer

Rising Sun Hotel (Cheltenham)

Address

Cleeve Hill

Gloucestershire

Cheltenham

GL52 3PX

The map below displays the employer’s location, please check travel times before applying.