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Apprentice Service Desk Engineer - Cambridge

Intequal - Port Solent
Intequal - Port Solent
At a glance
  • £18000-£20000/ Annum
  • 15 months
  • Advanced Level Apprenticeship
  • Monday - Friday. 9am - 5.30pm
  • 3 Jun 2024
Closing date
  • 27 May 2024
Intequal - Port Solent
To enhance your technical knowledge and gain experience in how technology plays an essential role in local businesses, you will be working within the Service Desk team where you will be trained to deliver professional IT support by email and telephone.

Are you looking an apprenticeship that offers varied and interesting opportunities, up-to-date training options, a good introduction to real world IT problems and solutions as well as potential future employment prospects? Do you have a keen interest in a career in IT and a strong affinity to problem solving and helping people? If the answer to these questions is yes, then we would like to hear from you!

The role
To enhance your technical knowledge and gain experience in how technology plays an essential role in local businesses
Working within the Service Desk team, where you will be trained to deliver professional IT support by email and telephone.
You will also be given the opportunity to get involved in challenging IT projects, monitoring client’s infrastructure/services remotely as well as configuring and building client machines in the Bridge Partners office.
Working towards becoming a Level 3 Information Communication Technician with Intequal.

You will be working towards a Level 3 Information Communication Technician Qualification over the course of 15 months.

Desired Skills

• A passion for technology and for learning; you do not need to develop software, but you do need to have a basic understanding of how to administer IT and an appreciation for different user challenges. • Effective problem-solving skills with the ability to see the challenge through from identification to resolution.

Personal qualities

A keen interest in a career in IT and a strong affinity to problem solving and good customer service is key; you must be patient, friendly and confident in your communication.

Qualifications required

GCSE Maths & English (Grade C/4 or above)

Future prospects

Genuine progression prospects into any area of the business – we have some diverse IT work going on so you can find your niche.

Training to be delivered

Information Communications Technician Apprenticeship L3 including Functional Skills in Maths and English

Intequal are tech training specialists. We’re committed to helping people of any age or background start or develop their career in tech by delivering the latest digital and IT skills training through work-based apprenticeships.

Employer

Intequal - Port Solent

Visit employer website

Address

Cowley Road

Cambridgeshire

Cambridge

CB4 0DL

The map below displays the employer’s location, please check travel times before applying.