How to overcome E-commerce challenges with apprenticeships
With the huge boost to E-commerce, particularly in recent months, the online shopping landscape has never been more competitive. According to Forbes, Covid-19 accelerated ecommerce growth by 77% year on year, increasing levels in one year to what may have been seen normally over a period of between four to six years. This means there are also many opportunities within the E-commerce industry if you’re doing it right and know what your priorities are.
In order to capitalise in this boom time, it’s critical that all areas of your business supply chain are working well together. This includes warehouse and logistics and facilities management. You should also invest heavily in the face of your brand. This means upskilling your customer service teams and the leadership and management who nurture these core teams that deal directly with customers. Apprenticeships are part of the solution.