Meet Iceland apprentice, Shaunagh Pauli

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How long have you been working at Iceland and why did you start?
I’ve been working for the Food warehouse for 3 years and 4 months and I joined the business as the future expansion and vision excited me and I wanted to be part of the history of it. 

What apprenticeship are you studying?
I was studying the Level 4 retail manager apprenticeship with Lifetime training

Have you completed any apprenticeships or training courses before?
I have never completed any other apprenticeships, but I have done First Aid training with St Johns Ambulance with my former employer and I also completed a level 2 food retail course.

What are you most looking forward to about the apprenticeship/training/completing?
When I took part in the apprenticeship, I looked forward to receiving the certificate the most and understanding that all the hard work was 100% worth it.

What has surprised you most about the apprenticeship so far?
What surprised me with taking part in the apprenticeship is the amount of confidence which I built from being on it. Gaining new skills and experiences I wouldn’t have gained without it.

What have you enjoyed? (Progression? Responsibility? Fuse?)
On the apprenticeship I enjoyed having additional responsibility of running my own store as a pro temp manager until I was signed off at the end of the course. I am still the Store Manager of that store today.

How will it help you get on in work and with your professional development?
Taking part in the apprenticeship meant I have a clearer view of how I can develop myself for the future but also prepare myself for the future by knowing the importance of completing PDP’s and SWOT models regularly and working towards them.

What do you enjoy most about working at Iceland?
What I enjoy the most about working for Food warehouse is any feedback about how our job can be improved or processes can be simplified are taken in the consideration and if it can be done it is then done!

Why did you choose an apprenticeship route over others?
I choose the apprenticeship route over others as I felt doing this Level 4 is something for myself, something for myself to take with me for my whole working career. Something to be proud of.

What’s the best thing you have learned and how has this helped you in your job role?
The best thing I learnt throughout the process is no one can push your own development apart from yourself. You must do it for you. Also, there is no limit, I believe if you truly want something, you’ll get it. Just go for it.

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